Q: Is my Billy Rack Water Proof?

A: Yes your Billy Rack was designed for outdoor shower and wet use, but it is not designed to be submerged or soaked at constant periods 

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Q: What is the return/ warranty policy? 

A: If you are not completely satisfied with your Billy Rack within 30 days of purchase, please reach out via our "Contact" page below and let us know. We respond to inquiries on a case by case basis and you may be entitled to a full refund or replacement within the first 30 days after purchase. 

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Q: How much weight can my Billy Rack withstand? 

A: When unfolded, the Billy Rack can hold a distributed total of 300lb's

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Q: Can the Billy Rack be used to hold large potted plants in my yard?

A: Of course it can! This was also in mind when we designed the Billy Rack, it was designed to also keep patio surfaces clean from pot drainage.

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Q: Does my Billy Rack work in cold temperatures for ski/snow and winter jacuzzi use?

A: Yes the Billy Rack will withstand cold temperatures for elongated periods of time

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